Frequently Asked Questions

How are Longhorn ELITE tutoring sessions conducted?

  • Sessions are conducted via Zoom Pro.

  • Use the Online Calendar to check availability or to reserve your preferred day/time.

  • Contact Quin to confirm bookings and to plan sessions.

  • Payment is required prior to your session.

    • Timeslots will not be held prior to payment.

How often should I schedule tutoring sessions?

  • Our most successful students thrive with consistent support, typically scheduling 2-3 one-hour sessions per week throughout the semester.

What are the benefits of regularly scheduled tutoring sessions?

Regular tutoring sessions provide key advantages:

  • Master Concepts: Reinforce understanding and clarify complex topics.

  • Build Confidence: Gain self-assurance needed to tackle academic challenges.

  • Improve Performance: Consistent support often leads to better grades.

Do I need to schedule my appointments far in advance?

  • Afternoon hours (3 pm – 6 pm EST) tend to fill up fast. If this is your only available time, we suggest scheduling well in advance.

  • Exam slots also fill rapidly. Please book exam review sessions a week in advance.

  • Book a tutoring session.

What happens if technical issues hamper the flow of a session?

  • In the case of prohibitive technical difficulties, students will be given a full refund.

Does Longhorn ELITE have a cancelation / rescheduling policy? 

  • 24-hours notice of cancelation / rescheduling is required for a full refund.

    • A 50% refund is given for shorter notice. 

  • Note: We understand that emergencies and extenuating circumstances do occur. Outside of such events, however, this policy is strictly enforced.

Does Longhorn ELITE offer in-person tutoring?

  • In-person tutoring is not offered at this time.

Are group rates available?

  • Yes, on a limited basis. Please inquire for rates.