Frequently Asked Questions
How are Longhorn ELITE tutoring sessions conducted?
Sessions are conducted via Zoom Pro.
Use the Online Calendar to check availability or to reserve your preferred day/time.
Contact Quin to confirm bookings and to plan sessions.
Payment is required prior to your session.
Timeslots will not be held prior to payment.
How often should I schedule tutoring sessions?
Our most successful students thrive with consistent support, typically scheduling 2-3 one-hour sessions per week throughout the semester.
What are the benefits of regularly scheduled tutoring sessions?
Regular tutoring sessions provide key advantages:
Master Concepts: Reinforce understanding and clarify complex topics.
Build Confidence: Gain self-assurance needed to tackle academic challenges.
Improve Performance: Consistent support often leads to better grades.
Do I need to schedule my appointments far in advance?
Afternoon hours (3 pm – 6 pm EST) tend to fill up fast. If this is your only available time, we suggest scheduling well in advance.
Exam slots also fill rapidly. Please book exam review sessions a week in advance.
What happens if technical issues hamper the flow of a session?
In the case of prohibitive technical difficulties, students will be given a full refund.
Does Longhorn ELITE have a cancelation / rescheduling policy?
24-hours notice of cancelation / rescheduling is required for a full refund.
A 50% refund is given for shorter notice.
Note: We understand that emergencies and extenuating circumstances do occur. Outside of such events, however, this policy is strictly enforced.
Does Longhorn ELITE offer in-person tutoring?
In-person tutoring is not offered at this time.
Are group rates available?
Yes, on a limited basis. Please inquire for rates.